Your customers’ happiness is the foundation of your brand. As such, every customer interaction matters and your team needs to look at every email, chat message, or sales proposal as an opportunity to drive growth and success. One of the easiest ways to encourage this mindset is to implement technologies that minimise boring and tedious tasks that take away from your employees’ creative and critical thinking time.
Paperless offices are now a reality and the rapid transition from physical documents to digital ones has opened up a wealth of new opportunities for Australian businesses. Understandably, taking the plunge and making the transition to a fully digitised document management system is enough to make even the bravest business owners anxious.
You may think that your printing infrastructure is only a minimal company expense. But if it is not managed well, you may end up with a bloated IT budget that mostly comprises of hardware and supplies purchases and equipment maintenance costs. Your business can save money and time by following these 5 tips.
The average office employee wastes 18 minutes looking for a single document. Pull up the calculator on your phone and tally up how much that equals after one month of searching for just two documents per day. We’ll wait.
36 minutes wasted per day over 20 works days equals 12 hours per month!
You’d be crazy not to invest in a solution that recovered that time.
We all know someone with a human resources (HR) horror story. Sadly, employees hate HR for a variety of reasons — some are logical reasons drawn from bad experiences, while others are from preconceived notions that HR staff is uncaring or only company-oriented.
Using SharePoint for document management has been a hot topic in the past year. If you’re considering the platform for your business, you may be wondering whether it’s a good choice. To help you decide, we’ve devised three questions to consider, and the reasons for and against using SharePoint in each case.
For some companies, business process automation (BPA) can seem scary at first. You might worry that it takes too much time to set up or that it requires hiring additional personnel, but that's not true. Automation is a powerful tool your team can use to be more efficient.
Over the past few decades, the internet has dramatically changed how businesses operate and while some technological advances flash and fade, intranet software has endured and revolutionised business operations. In fact, intranets have helped businesses improve communication and knowledge sharing among employees, job performance, workplace productivity, and service delivery times.
Our office will be closed from Monday 24 December 2018 and reopen on Monday 7th January 2019.
During this time, we will continue to provide telephone-initiated support to our clients with an existing support agreement in place for critical matters.
The HR department has a lot to deal with. Besides making sure that the printer doesn’t run out of ink, managing people can be a feat, bearing semblance to adult daycare. In fact, HR departments have noted patterns that emerge over time about the toughest issues that take place in the organisation.
