Imagine an alternative scenario in which the COVID-19 pandemic happened in a time before we had the internet. Spending days in a lockdown and tied up to our homes would have been significantly harder.
Without the advanced technology we have today, we would have been completely isolated, cut off from the world and forced to find different ways. Family members who live abroad would have struggled to stay in touch with their loved ones and loneliness would have been more intense.
Remote work would likely have been impossible and the economic downturn would have created difficulties that needed decades to mend.
Even though the coronavirus is changing our lives and leaving long-lasting aftermaths, we have lucky enough to combat this pandemic through 2020 & 2021.
It’s safe to say that technology has been one of our Saviour during the crisis. It has helped preserve the human in us by keeping us connected. Social media, videos, digital platforms and messaging apps have made the difference in a time when physical contact was almost forbidden.
How Technology Became Essential in the Post-Pandemic Era
Since the WHO declared the pandemic in March 2020, most people had to rely on their computers, laptops and an internet connection to mitigate the disruption COVID-19 brought into our lives. Technology was the solution for buying groceries and products without leaving the house and talking with friends and family regardless of their geographical location.
Various tech platforms enabled industries to shift their employees to work from home and stay safe. These tools also made sure recruitment, interviewing and onboarding doesn’t come to a halt.
The majority of technology users during the pandemic were from the healthcare domain, education and work. Tech played a critical role in diagnosing and treating patients, carrying on with school and college classes, enabling telework.
Besides relying on high-tech for shopping, entertainment and fitness, people made it an essential part of the workplaces. It’s no wonder that the most used apps were the ones that allow remote work communication: Microsoft teams, Zoom, and Google Meet.
Video conferencing and instant messaging allowed continuous collaboration and telework despite the lockdowns. As a result, we can expect the global HR software market will grow by 9.4 per cent by 2025.
Thus, remote collaboration became the top technology investment due to the outbreak, with thousands of companies striving to ensure smooth work from home and reduce their office footprint. HR departments are no exception. – More than a quarter of HR professionals reported an increase in HR technology budgets since the beginning of 2020.
The principal reason why they’re investing in human resources tech is that it supports remote work and keeps employees connected and engaged. Nowadays, most successful businesses use various high-tech tools for performance management, wellness monitoring, coaching, and people data.
The pandemic has shown that companies can no longer rely on obsolete strategies and traditional methods to support employee experience and performance. They’re navigating an ever-evolving environment, which means HR technology is a must and not just a nice-to-have.
Here’s why tech is essential for business and human resources today.
How HR Technology Makes Business Easier
1. Faster Time-to-Hire
Any business that struggles to find compatible talents and fill available vacancies will experience difficulties that could affect its bottom line. Besides the financial challenges, other hires will likely have to work more than their job role assumes to cover skill gaps.
That could affect employee morale and team productivity. The overall performance could become insufficient, creating delays in customer service or product development.
Ultimately, long time-to-hire could have detrimental costs in terms of revenues and disengagement. HR technology helps businesses identify the best match quicker by enabling job postings, sourcing, data management, and virtual interviews.
2. Scheduling and Time-tracking
HR departments have to handle various time-sensitive tasks throughout the day, including leave requests, absenteeism, or meeting appointments. When they fail to manage them well, that could cause misunderstandings, financial consequences, and employee dissatisfaction.
But HR technology can ensure that human connections remain unaffected. For instance, advanced tech can collect and track information regarding time off or video conferences.
Thanks to that, HR professionals can manage vacation requests, monitor absenteeism, and memorize meetings with more ease, allowing them to focus on talent management.
3. Employee Learning and Development
With the right HR technology, companies can track employee progress and provide learning platforms and courses. That way, they can cut the costs and enjoy the benefits of an all-encompassing software that helps them train workers and facilitate career growth.
Moreover, HR professionals can leverage HR software for employee appraisals, feedback sharing, and check-ups. Besides nurturing employee development and morale, managers can also attract new talents and improve their business success.
4. Remote Meetings and Collaboration
'Working from home is now just work' for Australian workers, meaning that companies need reliable tech platforms that support telework. HR technology can accommodate remote work, provide communicational tools and video conferencing.
With these abilities, business leaders can keep human connections unharmed, allowing employees to focus on their work and performance. Moreover, advanced tech is critical for fostering communication and idea-sharing between remote teams.
The Sophisticated Connection Between HR Technology and Employee Performance
Despite being its creators, people always had a fearful relationship with technology. Some still believe artificial technology could take over or replace humans.
Unsurprisingly, HR technology intimidates many business leaders and human resources professionals, but COVID-19 has shown that it can also bring people closer. High tech allowed us to keep in touch with each other when we couldn’t leave our homes, work from home, and recruit talents from another part of the country.
The awareness of technology benefits is rising, and 54 per cent of HR professionals don’t see the next wave of tech innovation as a threat. Besides elevating the human element in the workplace, it also helps improve employee performance.
1. Automation and Streamlined Processes
HR technology reduces the number of time-consuming tasks by automating processes and taking over tedious assignments. That leaves HR professionals more freedom to focus on the human element of their work, such as people management and developing initiatives that help employee growth.
But by streamlining the procedures and making data more accessible, tech also makes the work easier for employees. Cloud-based platforms typically include a self-service portal that enables workers to access their tasks faster and communicate with the team with ease.
HR technology allows quick digital calendar management, personal information updates, and admission for training programs. That ensures employees don’t have to worry about menial tasks but only about their daily assignments and goals.
2. Improved Microlearning
Besides providing access to learning and development opportunities, HR technology also allows an agile approach to last-minute training and updates. Companies often have to present information about unexpected changes or the latest products quickly.
That means they need accessible and easy-to-navigate platforms employees can easily understand and use for learning about new services or sales. With an advanced tech, workers can get to know details even in time-sensitive circumstances.
As a result, they will convey the right message to customers and make sure they have the critical information. Moreover, HR technology enables on-the-spot coaching and learning for employees, which can improve productivity and engagement.
3. Employee Recognition
Knowing that their work makes a difference can make employees more passionate about their tasks. They need to know that what they do is meaningful and contributes to a higher goal.
It’s why feedback and acknowledgments are that significant. If employees feel that their managers don’t notice their effort, they will likely be less willing to go the extra mile.
Recognition is critical for boosting motivation and letting workers know their work is valuable and cherished. HR technology includes tools that enable managers to provide regular feedback, appraisals, and rewards. In the process, employee performance gets a boost, resulting in engagement and profitability.
Total Calibration of Employee Performance
It’s crucial to choose the most compatible HR technology for your business. That could manifest in improved workers’ experiences, customer satisfaction, and profitability.
Total Calibration is a cloud technology that provides robust solutions with multiple benefits for employee performance and the bottom line. This high-tech includes various features, such as business process automation that reduces tedious administrative tasks, business intelligence, and document management.
That makes Total Calibration an all-encompassing technology that keeps teams connected, eliminates time-consuming assignments, and allows HR professionals to focus on the people part of their jobs.
Start transforming your business today. Click here to find out more about Total Calibration.